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Conflict Management Training

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Conflict Management Training

Course Code: TT107 - Course Duration: 3 Hours

Webinar Available for this course

Live interactive webinar and onsite face to face training available for this course This course is now being delivered to groups via live interactive webinar as well as onsite face to face and will be delivered by our professional and qualified educators. If you require further information, please complete the booking enquiry form on this page or call 01242 371 999

This Conflict Management training is essential as work related violence is a growing concern in most client facing roles. Workplace violence is defined as any incident where a person is abused, threatened or assaulted in circumstances related to their work. 

Info & Booking Enquiry

Mental Health Training


By completing this Conflict Management course, attendees will learn how to correctly and safely deal with any conflict which may arise in the workplace.


Course Content:

  • Outline of legislation in relation to workplace violence
  • Understand the principle of dynamic risk assessment and workplace violence
  • Demonstrate the person, object and place risk method of risk assessment
  • Identify the skills to signal non-aggression
  • Defusing and De-escalation techniques
  • Understanding our own body language
  • Understanding aggressive body language from others
  • Outline the importance of accident and incident report forms

Learning Outcomes:

Upon successful completion of this course participants will gain the necessary skills and knowledge needed to:

  • Understand the causes of conflict in the workplace
  • Understand how personal style impacts on conflict management
  • Understand the role of conflict in the workplace

Course Assessment and Certification

There will be continuous tutor assessment, there is no final examination.  Those learners who complete the course and are deemed to have reached the required standard will be awarded a certificate that is valid for 3 years.


This half day course is often booked with these half day courses:

  • Bipolar Disorder Training
  • Challenging Behaviour Training
  • Professional Boundaries Training

We offer a reduced price for 2 half day courses booked for the same day and same venue.


 

Onsite Training Locations

Tidal Training provide onsite face to face healthcare training to large and small organisations across the United Kingdom. Our tutors will travel to your workplace or choice of venue and deliver training at a time and date which fits in with your organisation’s work commitments. If you require training outside of normal working hours we will be more than happy to support you. Our clients do not have to pay for mileage or any other added extras.

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Information & Pricing

Make an Enquiry

Use the form below to contact us today for more information on our courses and to get a free no obligation quote. We'll respond within 2 hours (usually sooner).

Prefer to Talk?

Talk to our team of experts for more info and pricing.

Call: 01242 371 999

Booking form

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Onsite Training for Conflict Management Training

Conflict Management training and all of the Mental Health Training Courses we provide can be delivered onsite in most cities and surrounding areas in England, Wales and Scotland including:

  • Aberdeen
  • Bangor
  • Bath
  • Birmingham
  • Bradford
  • Brighton and Hove
  • Bristol
  • Cambridge
  • Canterbury
  • Cardiff
  • Carlisle
  • Chester
  • Chichester
  • Coventry
  • Derby
  • Dundee
  • Durham
  • Edinburgh
  • Ely
  • Exeter
  • Glasgow
  • Gloucester
  • Hereford
  • Inverness
  • Kingston upon Hull
  • Lancaster
  • Leeds
  • Leicester
  • Lichfield
  • Lincoln
  • Liverpool
  • City of London
  • Manchester
  • Newcastle upon Tyne
  • Newport
  • Norwich
  • Nottingham
  • Oxford
  • Perth
  • Peterborough
  • Plymouth
  • Portsmouth
  • Preston
  • Ripon
  • Salford
  • Salisbury
  • Sheffield
  • Southampton
  • St Albans
  • St Davids
  • Stirling
  • Stoke-on-Trent
  • Sunderland
  • Swansea
  • Truro
  • Wakefield
  • Wells
  • Westminster
  • Winchester
  • Wolverhampton
  • Worcester
  • York
  • Wherever you are!

General Enquiries and Sales

Contact us today for all the latest information on our courses and to get a free no obligation quote for all courses delivered at your premises.

01242 371 999


“Tidal are a professional and resourceful company that are always willing to listen to their clients. They provide a professional dynamic service, I hope to continue using them in the future.”

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    Contact Us

    Tidal Training Ltd (Head Office)
    Royal Mews
    St Georges Place
    Cheltenham
    Gloucestershire
    GL50 3PQ

    Sales and Bookings 0121 318 8588
    Customer Services 01242 371 999

    Email: contact@tidaltraining.co.uk


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