11th June 2020

Just wanted to thank you for the courses delivered last week. The feedback from our staff has been very positive. They were impressed by the level of knowledge of the trainers as well as their styles of presenting. I had a few saying that it didn’t feel like 3+ hours as they were engaged and found the information relevant and interesting. 

I was personally impressed with how well the trainers adapted to the knowledge of the group. Some of our staff are very experienced with Epilepsy care and the trainers were able to ensure that they give more in depth information to these groups.

Overall I have been extremely impressed with the whole service, having booked external training for big groups before the process with Tidal has been a joy from beginning to end! We are already looking at possible future dates and I’ll be in contact soon. 

Please thank your trainers on our behalf as well.

Head of School

1st May 2020

Having recently appointed Tidal training as our sole training provider, we have been extremely happy with every aspect of their fantastic training courses.  The content is top notch and is delivered by highly skilled professionals who are experts in their respective fields.  It is of a notably higher standard than we were previously receiving and everyone who has participated has confirmed that they were motivated and inspired after the sessions. 

Following the Covid-19 lockdown, Colin Frensham was proactive and supportive in enabling us to roll our remote training across all our services.  The administration side of things is always prompt and efficient and Colin has been a calm and supportive facilitator for us all. We are really glad we made the change and are looking forward to working with Tidal more going forward.

HR Manager 

21st April 2020

During the lockdown our SLT took part in Tidal Training’s Epilepsy and Buccal course via webinar. The staff were incredibly well organised during the booking process and it was just as easy to organise the webinar training.  It was nice to put a face to the name and meet the Director online before the training began and Taff (our trainer) was well qualified with years of military and paramedic experience.

The training was perfectly timed and the PowerPoints and videos were interesting and effective. Taff was very funny and made the training fun and interactive for all of us.

We were well prepared for the assessment, able to achieve our aims and receive our certificates.

Tidal training were a pleasure to work with.

Deputy Headteacher


    The attendees said that they feel more confident as your trainer has helped to inspire confidence as she is so knowledgeable about the subject and that they felt more confident in raising concerns with their Managers which is a really good outcome from the session. Attendees also said that they felt more informed about using the correct products for clients, which again is a really good outcome for them. Your trainer is so approachable and friendly, her lovely nature helps to break down any hesitation that attendees may have in asking questions.
    - Training Department - (Conwy) - 2nd December 2019 | Continence Awareness Training

    Excellent training, exactly what was required and very beneficial for the staff concerned with the pupil.  The presentation (both the resources and the trainer) were excellent.  I think everyone now feels able to manage the pupil and knows exactly the correct procedures to take.
    - Human Resources Officer - (Hinckley) - 27th September 2019 | Epilepsy Awareness and Buccal Midazolam Administration Training

    I cannot praise Tidal Training highly enough. They deliver training of exceptional quality and this is done professionally and efficiently. They are very reliable, helpful and a pleasure to do business with. I know when I book them I will not be disappointed.
    - Learning & Development Coordinator - (Andover Mencap) - 30th May 2019

    What amazing people! Tidal training have gone above and beyond to support us. The trainer was brilliant, professional, friendly and a wealth of useful and helpful advice. Having people like Colin, Sarah and Flo to call on if you are caring for a family member has given us more than just a certificate, it’s given us peace of mind and confidence that money can’t buy. I can’t thank you enough.

    - Chris Wilkinson - (Chester) - May 2019 | Hoist Training

    I received training today. The content and delivery were perfect for the needs of myself and client. The trainer was knowledgeable, enthusiastic and approachable. This is a company who clearly take pride in providing and excellent service. Many Thanks

    - Lindsey Clement - (Hereford) - April 2019 | Epilepsy and Rescue Mediation Training

    My care home has been working closely with Tidal Training for the past five years. We have forged a strong working relationship where Colin and the whole team go to great lengths to deliver a fantastic selection of training courses that are bespoke to our needs. Working with Tidal is a pleasure and I hope we will continue to do so for many years to come. I can highly recommend them to anybody looking for a highly professional yet reasonable training solution!

    - Director - (Golders Green) - March 2019 | Annual Mandatory Training

    Tidal training came to do some courses for my PA’s, some of whom have worked for me for upto 15 years. I have a spinal injury. The trainers approach was excellent and the staff even learned some new things, which may help to prevent wounds in the future . I would recommend Tidal training to any companies or even individuals who employ their own staff and require the statutory trading requirements.

    - Marcus Watkins - (Shrewsbury) - March 2019 | Bespoke Clinical Training

    Tidal Training recently delivered 4 days of person-centred training to a group of staff who will be supporting a Service User new to Gray Healthcare.  The trainer was extremely knowledgeable on all subject matter that was delivered and feedback received following the training from the delegates was very positive.

    Tidal’s approach to the training was extremely professional and proactive in that they took time prior to the training scheduled to discuss the Service User with our Clinical Team to gain a better understanding on their specialised needs.  The trainer continued to speak with staff at Head Office during the training programme to ensure the training delivered was even more tailored and bespoke to our Service User.

    We look forward to working with Tidal in the future.

    - (Liverpool) - October 2018 | 4 Day Bespoke Person Centred Training Courses

    Thank you to you and your team for re-arranging this training and delivering it last week. It was an excellent course and really well delivered. The instructor was excellent and had very good subject knowledge and made the course enjoyable and informative.
    - (Rutland) - Self Harm Awareness and Rescue From Ligature Training

    An excellent course and taught very well indeed. Very professional. Easy to understand and a great refresher for me.

    I feel more confident now.

    Thank you Tidal Training.

    - (Birmingham) - Safe Handling of Medication
    I would like to thank you for today.  You have opened my eyes to enable me to help and support people.

    - (Durham) - Self Harm and Ligature Training
    The trainer was very knowledgeable and passionate about this subject. More training from Tidal please.
    - (London) - Ligature Training

    A lovely trainer who had great knowledge of the subject. She ensured we went home with total understanding of the subject.
    - (Surrey) - Safe Handling of Medication Level 1 & 2

    This was an excellent course delivered by someone who explained everything to me clearly.  The tutor was well prepared and made me feel at ease.
    - (Nottinghamshire) - Mental Health Awareness and Ligature Training