Course Code: Maximum Group Size: 12 - Course Duration: 5 Days

Webinar Available for this course

This course is now being delivered to groups via live webinar and will be delivered by our professional and qualified educators.
If you require further information, please complete the booking enquiry form on this page or call 01242 371 999

Post Critical Incident Stress Debrief Facilitator training is now being delivered via live webinar as well as onsite face to face training to organisations across the United Kingdom, from NHS Trusts to Corporates to Charities. This training ensures the safeguarding and support of employees facing ongoing or extremely stressful, traumatic or critical incidents. Days 1 & 2 cover pre & intra-crisis interventions and days 3-5 cover post incident crisis interventions and debrief.

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Peer to Peer Group Facilitation Training



PREVENTION AND MANAGEMENT OF PSYCHOSOCIAL HAZARDS AND RISKS

INTERNATIONAL ORGANIZATIONS

The International Labour Organisation (ILO) core Convention on Occupational Safety and Health, 1981 (No.155) and its accompanying Recommendation (No.164) provide for the adoption, implementation and review of a coherent national policy on OSH and measures for its application at national and workplace levels with the aim of protecting workers’ physical and mental health and wellbeing. ILO Convention No. 155 is complemented by the Recommendation on the List of Occupational Diseases, 2002 (No.194), which provides for regular review and updating of the ILO list of occupational diseases contained in the Annex of the Recommendation through tripartite meetings of experts.

The ILO list, updated in 2010, covers mental and behavioural disorders, including post-traumatic stress disorders (PTSD),


April 2010, the WHO (World Health Organisation) launched the Global Framework for Healthy Workplaces, aimed at providing guidance on protection and promotion of the health, safety and wellbeing of all workers and the sustainability of the workplace.  According to the framework, the psychosocial work environment includes the organizational culture as well as attitudes, values, beliefs and daily practices in the workplace that affect the mental and physical wellbeing of workers.

Work related stress and mental disorders is now on the UK national list of occupational diseases.


NATIONAL STRATEGIES AND INITIATIVES

Legal imperative UK: The Health and Safety at Work Act of 1974 (HASAWA) allows the government to issue regulations, guidance and Approved Codes of Practice (ACOPs) for employers. These set out detailed responsibilities for the employer in every aspect of workplace health and safety.  One area that has been neglected is the psychosocial aspect of work. There is currently a need for suitable, evidence-based training for assessing, managing & mitigating psychosocial risk.


NON-BINDING TECHNICAL STANDARDS INCLUDING CODES OF CONDUCT & PROTOCOLS RECOGNISED BY GOVERNMENT ON PSCHOSOCIAL RISKS, PREVENTION & MANAGEMENT

The UK Health & Safety Executive (HSE) introduced the Management Standards in 2004 to help organisations understand what they need to do to assess and manage the risks to employee wellbeing posed by work-related stress.

Newly published BS ISO 45003:2021 Occupational health and safety management — Psychological health and safety at work — Guidelines for managing psychosocial risks.

Critical Incident Stress Debriefing (CISD – Mitchell model) is a specific, 7-phase, small group, supportive crisis intervention process. One of the many crisis interventions included under a Critical Incident Stress Management (CISM) program. The CISD process does not constitute any form of psychotherapy and it should never be utilized as a substitute for psychotherapy. It is a supportive, crisis-focused discussion of a traumatic event (which is frequently called a “critical incident”). The Critical Incident Stress Debriefing was developed exclusively for small, homogeneous groups who have encountered a powerful traumatic event. It aims at reduction of distress, a restoration of group cohesion and a demonstration of management commitment to the psychosocial health of team members.



COURSE DESCRIPTION

Post incident stress management (PISM) comprises a range of crisis intervention services that include:

  • PRE-CRISIS MANAGEMENT (stress prevention and management) both individual and at organisational level
  • INTRA-CRISIS MANAGEMENT (individual crisis counselling often referred to as psychological first aid)
  • POST-CRISIS MANAGEMENT (group debriefing of a homogenous group (people who have been through the same critical incident together), and post-incident referral for 1-1 counselling for those still suffering from symptoms following a critical incident.
  • Acute stress is a body’s normal reaction to an abnormal event.                
  • Normalisation of the traumatised person/s experience, and validation of their experiences and responses is a critical goal of this programme as well as identifying those that require referral for further assistance
  • It is important for organisations to have systems in place to deal with critical incidents and the subsequent distress and disorder in order to create a healthy work ethos and environment during and after critical incidents.

The course is intended for two purposes:

  • Where a major incident has occurred at work, e.g. multiple deaths, an assault, a suicide of a patient or a colleague, hostage-taking of a patient or colleagues, murder, witnessing or being involved in terrible accidents, etc
  • Where a major incident has occurred in the locality, “beyond the scope of business-as-usual operations” e.g. infectious disease outbreak, an explosion at work, a terrorist act, a power outage, a natural disaster such as a flood, airplane crash, damaged building, rising flood water

TARGET AUDIENCE

  • Health care professionals (doctors, nurses, occupational therapists, first responders – paramedics, fire fighters, police, etc)
  • Mental health professionals (Social workers, Psychologists, Therapists, Welfare Officers, Wellness/Wellbeing Managers, EAP personnel, etc)
  • Workplace Professionals (Managers, Human Resource personnel, Occupational Health & Safety personnel, Educators, etc).
  • Religious personnel (Chaplains, Pastoral counsellors, Ministers, etc.)
  • Organizations who desire to promote and ensure a fundamental and standardized knowledge base among its personnel who respond to crisis and trauma,
  • Any other professionals involved in the care of individuals and groups following traumatic incidents.

COURSE OBJECTIVES:

By the end of this course the participants will be able to:

Day one

  1. Explain the different types of stress – Eustress and distress – acute stress, episodic acute stress and Complex Post Traumatic Stress Disorder.
  2. Identify the causes of stress and the symptoms that arise from stress
  3. Explain the stress container model
  4. Differentiate between stress and mental ill health that could be caused by stress – anxiety disorder, depression, post-traumatic stress disorder and complex post-traumatic stress disorder
  5. Describe various positive coping methods and participate in various stress reduction techniques
  6. Apply the MIND Wellness Action Plan (WAP) Guide for Line Managers and Employees in their workplace

Day two

  1. Describe and review the HSE Management Standards Approach – a risk assessment approach to reducing stress in the workplace.
  2. Describe and review the new International ISO 45003:2021 management system standard – Psychological health and safety at work: managing psychosocial risks – guideline
  3. Define and discuss Psychological First Aid (PFA) Emotional First Aid (EFA) – the delivery of psychosocial care in the immediate aftermath of an emergency or critical or traumatic event.
  4. Describe the four psychological first aid stages – Prepare, Look, Listen and Link

Day three

  1. Characterize a Post Critical Incident Debriefing facilitator
  2. Identify the key skills required by a debriefing facilitator
  3. Define active listening and its key components
  4. Participate in active listening activities
  5. Describe and participate in empathetic listening and responding
  6. Utilise body language to demonstrate empathy and a positive listening attitude
  7. Identify and utilise effective questioning

Day four

  1. Differentiate between defusing and debriefing
  2. Describe Mitchell’s 7 phase critical Incident stress debrief
  3. Identify common reactions following a critical incident
  4. Apply Mitchells 7 phase critical incident stress debrief model to a given scenario
  5. Facilitate a homogenous group, post critical incident using Mitchells 7 phase critical incident stress debrief

Day five

  1. Facilitate a homogenous group, post critical incident using Mitchells 7 phase critical incident stress debrief continued
  2. Utilise Driscoll’s model to reflect on your facilitation of the simulated critical incident
  3. Implement peer to peer feedback
  4. Receive feedback on your facilitation of the simulated critical incident

ASSESSMENT:

Formative assessment – Quizzes & MCQ’s throughout the course

Summative assessment – Assessment of the simulated post critical incident stress debrief


CERTIFICATION:

Tidal Training will provide a certificate of course completion if the delegate has been assessed as competent against the given criteria


READING LIST:

A recommended reading list will be supplied


OPEN COURSE

Onsite Training Locations

Tidal Training provide onsite face to face healthcare training to large and small organisations across the United Kingdom. Our tutors will travel to your workplace or choice of venue and deliver training at a time and date which fits in with your organisation’s work commitments. If you require training outside of normal working hours we will be more than happy to support you. Our clients do not have to pay for mileage or any other added extras.

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Onsite Training for Post Critical Incident Stress Debrief & Psychological First Aid Training

This Post Critical Incident Stress Debrief (CISD) and Psychological First Aid (PFA) training and all of the Mental Health Training Courses we provide can be delivered onsite in most cities and surrounding areas in England, Wales and Scotland including:

  • Aberdeen
  • Bangor
  • Bath
  • Birmingham
  • Bradford
  • Brighton and Hove
  • Bristol
  • Cambridge
  • Canterbury
  • Cardiff
  • Carlisle
  • Chester
  • Chichester
  • Coventry
  • Derby
  • Dundee
  • Durham
  • Edinburgh
  • Ely
  • Exeter
  • Glasgow
  • Gloucester
  • Hereford
  • Inverness
  • Kingston upon Hull
  • Lancaster
  • Leeds
  • Leicester
  • Lichfield
  • Lincoln
  • Liverpool
  • City of London
  • Manchester
  • Newcastle upon Tyne
  • Newport
  • Norwich
  • Nottingham
  • Oxford
  • Perth
  • Peterborough
  • Plymouth
  • Portsmouth
  • Preston
  • Ripon
  • Salford
  • Salisbury
  • Sheffield
  • Southampton
  • St Albans
  • St Davids
  • Stirling
  • Stoke-on-Trent
  • Sunderland
  • Swansea
  • Truro
  • Wakefield
  • Wells
  • Westminster
  • Winchester
  • Wolverhampton
  • Worcester
  • York
  • Wherever you are!